SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of diademie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of diademie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As someone who's been battling with sleep issues for years, I approached this eBook with a healthy dose of skepticism. To say that it exceeded my expectations would be an understatement! The tips are not just 'proven', they're practical and easy to implement. No jargon-filled mumbo-jumbo here - just straightforward advice that feels like it’s coming from a trusted friend rather than an impersonal guidebook. What really sets this one apart is the evident passion behind it - you can tell that real thought has gone into making the advice as helpful and user-friendly as possible. It’s truly refreshing to come across something so genuine in today's world of quick fixes and fads! My deep sleep has improved significantly since I started following these guidelines, but more importantly, I wake up feeling rested and rejuvenated every morning now – no small feat for a chronic insomniac like me! So if you’re struggling with your sleep, don’t think twice about giving this one a shot – trust me, you won’t regret it!
As a night owl, I've always struggled with sleep. This guide has been like my personal lullaby! It's packed full of practical tips that have really helped me get the rest I need. 💤
simple yet effective
I'm not one to rave about eBooks but this one deserves it! The advice is so clear and easy to follow - even for someone as scatterbrained as me at 2 am!
My nights have never been more restful.
This eBook is more than just a checklist; it’s like having a friendly chat with an expert who genuinely wants you to improve your sleep. 😴👍
wow...just wow!! 👏👏
I used to toss and turn all night long...not anymore thanks to this gem of an eBook! Now, I wake up feeling refreshed and ready for the day ahead.
Impressive.
If you're tired (pun intended) of endless nights staring at the ceiling, you NEED this eBook in your life. Practical advice that actually works? Yes please!
Bought it out of desperation...now recommending it out of pure admiration.
amazing tips 🎉
i'm not usually one for reviews but man...this thing changed my life!! never thought i'd say that about an ebook lol 👌🏽
You won't regret it!
Seriously can't believe how much better I feel after following these tips - it's like they flipped a switch on my insomnia!
it's an essential tool for anyone looking to improve their sleep!
this book isn’t just informative…it’s downright fun! Who knew learning about improving deep sleep could be so entertaining?
wow
If you're looking for an easy way to improve your sleep, look no further. This eBook is the ticket to dreamland! 🌙💤
Fantastic
I'm amazed at how much my deep sleep has improved since following these tips. Highly recommend!
ok
The practical advice in this guide is so easy to follow that even a sleep-deprived zombie like me could understand it!