SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of diademie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of diademie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this guide seriously rocked my world! 🌎 It's like having a personal coach in your pocket. The practical advice on empowering others has been a game changer for me and my team. 👏
The straightforward advice is easy to implement and the results are immediate.
This guide is the real deal folks! I've seen a notable difference in how I interact with others since reading it. It's not about changing who you are, but enhancing what you already have inside of you - confidence!
Like WOW! 😮
I loved every page of this guide! It’s filled with actionable tips that have transformed how I communicate with everyone around me – family, friends, even strangers.
Can't believe how much I've grown since reading this guide.
If there was ever a secret weapon for boosting someone else's self-belief...this eBook would be it! My relationships have improved tenfold after applying these techniques.
Impressive
Y'all need to grab yourselves a copy of this gem 💎 ! From cover-to-cover it’s packed full of wisdom on instilling confidence in others. A must-read if you ask me!
enlightening
The tips and tricks provided here aren’t some run-of-the-mill stuff; they’re genuine gold nuggets that make inspiring self-belief seem so effortless yet impactful.
Recommend
This ain’t no ordinary ebook y’all…It’s like getting first-hand experience without actually going through the trial-and-error process yourself 🙌 .
The practical advice has helped me become a better leader at work.
Gotta say - best investment I’ve made all year ⭐️ . This guide has helped me become a better friend, mentor, and leader by teaching me how to inspire self-belief in others.
Ok
Let's be real here - this guide is like getting the cheat code for empowering others. It’s been a total life-saver!
worthwhile
Pure magic! 🎩✨ It's not just about inspiring confidence in others but also about boosting your own self-esteem. A win-win if you ask me!
The insights offered are priceless!